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Privacy Policy

Effective Date: October 19, 2026

Double D Golf Carts (“Double D Golf Carts,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website at https://doubledgolfcarts.com, contact our business, request services, inquire about financing, make payments, or otherwise interact with us.

By using our website, you acknowledge the practices described in this Privacy Policy. Where required by law, we will obtain your consent before collecting or using information for particular purposes.

1. Information We Collect

We collect information that you voluntarily provide and certain technical information generated when you interact with our website.

Personal Information You Provide

Depending on how you interact with us, we may collect:

  • Contact information: Name, email address, telephone number, mailing address, and other contact details.
  • Inquiry information: Questions, messages, appointment requests, and information submitted through website forms.
  • Vehicle information: Golf cart make, model, year, serial number, service history, requested repairs, and related information.
  • Purchase information: Product interests, quotes, purchases, invoices, service requests, and transaction history.
  • Financing information: Information needed to respond to financing inquiries or connect you with financing providers.
  • Communications: Information provided through phone calls, emails, text messages, or customer service interactions.

Please do not submit Social Security numbers, bank account numbers, or other sensitive financial information through general website contact forms.

Information Collected Automatically

When you visit our website, our hosting platform and website technologies may automatically collect:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device type and operating system
  • Pages visited and referring websites
  • Date, time, and duration of website visits
  • General geographic location inferred from IP address
  • Cookie identifiers and website interaction information

We use this information to operate, maintain, secure, and improve our website and understand how visitors interact with our content.

2. How We Use Your Information

We may use personal information for the following business purposes:

  • Responding to customer questions and service requests.
  • Providing golf cart sales, maintenance, repairs, upgrades, and related services.
  • Preparing estimates, quotes, invoices, and service documentation.
  • Processing purchases, payments, and related transactions.
  • Responding to financing inquiries and facilitating introductions to financing providers.
  • Communicating about orders, appointments, warranties, and customer service matters.
  • Sending promotional communications when permitted by applicable law.
  • Improving website performance, usability, and customer experience.
  • Understanding website traffic and marketing effectiveness.
  • Detecting fraud, preventing unauthorized activity, and protecting our systems.
  • Complying with applicable laws and resolving disputes.

We limit our use of personal information to legitimate business purposes and other uses disclosed to you or authorized by law.

3. Cookies and Website Analytics

Our website may use cookies, analytics technologies, and similar tools to support website functionality and understand visitor activity.

Cookies are small data files stored on your device when you visit a website.

Types of Cookies

  • Essential Cookies: These cookies support basic website functionality, security, form submissions, and other necessary operations.
  • Analytics Cookies: These cookies help us understand website traffic, visitor behavior, page performance, and opportunities to improve our website.
  • Marketing Cookies: Where enabled, marketing cookies and related technologies may measure advertising effectiveness or help deliver relevant advertisements.

Managing Cookies

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

If our website provides a cookie preference or consent tool, you can also use that tool to manage the applicable categories of cookies.

Some third-party services may collect information according to their own privacy policies.

4. Google Services and Third-Party Technologies

Our website may use services provided by Google and other technology companies, including website analytics, maps, advertising tools, or embedded content.

These services may collect technical information, such as IP addresses, device identifiers, and website interaction data, depending on how they are configured.

Additional information about Google’s privacy practices and available controls can be found at:

We encourage visitors to review the privacy policies of third-party services they use.

5. Contact Forms and Customer Communications

When you submit a contact form, request a quote, ask about a golf cart, or inquire about service, we use the information provided to respond to your request.

Your submission may be transmitted through our website hosting provider, email provider, or form processing services.

We may retain communications and related records for customer service, follow-up, documentation, and legitimate business purposes.

Submitting a general inquiry does not automatically enroll you in promotional email or text messaging programs.

6. Financing Applications and Inquiries

Double D Golf Carts may provide information about financing options through independent financing providers.

If you choose to apply for financing, you may be directed to a third-party lender or financing platform.

These providers may collect additional information, including:

  • Financial details and income information
  • Employment information
  • Credit history
  • Personal identification information
  • Other information required to evaluate a financing application

Financing providers maintain their own privacy policies, security procedures, and information-handling practices.

We encourage customers to review the financing provider’s privacy disclosures before submitting an application.

Submitting an inquiry to Double D Golf Carts does not guarantee financing approval.

7. Payments and Transaction Security

Our website may provide links to secure third-party payment processing services.

When you make a payment through an external payment provider, your payment information is processed according to that provider’s security practices and privacy policy.

Double D Golf Carts may receive transaction details, such as:

  • Payment status
  • Transaction amount
  • Transaction date
  • Customer or invoice information

This information may be used for accounting, customer service, and transaction documentation.

We do not require customers to submit complete payment card information through general website contact forms.

8. How We Share Information

We may disclose personal information to trusted parties when reasonably necessary to provide our products and services, operate our business, or comply with legal obligations.

These parties may include:

  • Website hosting, maintenance, and security providers.
  • Email and customer communication services.
  • Payment processing companies.
  • Financing and lending providers when requested by customers.
  • Website analytics and advertising providers, where used.
  • Professional advisers and service providers assisting our operations.
  • Government authorities or other parties when disclosure is required or permitted by law.

We may also disclose information in connection with a business sale, merger, reorganization, or similar transaction.

We do not provide customer contact information to unrelated parties for their independent marketing without an appropriate legal basis or required authorization.

Certain website advertising and analytics activities, if enabled, may constitute sharing or a sale of personal information under some state privacy laws, even when no money is exchanged. Any applicable rights and opt-out options will be provided as required by law.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include:

  • Encrypted website connections
  • Access controls
  • Software security updates
  • Services designed to protect website operations

However, no internet transmission, electronic storage system, or security procedure can guarantee absolute protection.

We encourage customers to avoid sending sensitive financial information or confidential identification documents through unsecured communication channels.

If a data security incident occurs, we will evaluate the incident and provide notifications when required by applicable law.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested products and services.
  • Maintain business, purchase, and service records.
  • Fulfill warranty and customer support obligations.
  • Resolve disputes and enforce agreements.
  • Meet accounting, tax, and legal requirements.
  • Support legitimate business operations.

Retention periods vary depending on the type of information, its purpose, applicable legal requirements, and our operational needs.

When information is no longer reasonably needed, we take appropriate steps to delete, anonymize, or securely dispose of it.

11. Your Privacy Choices and Rights

Depending on your state of residence and applicable privacy laws, you may have rights concerning your personal information.

These may include the ability to:

  1. Access: Request access to personal information we maintain about you.
  2. Correction: Request correction of inaccurate information.
  3. Deletion: Request deletion of certain personal information.
  4. Marketing Opt-Out: Opt out of promotional email communications.
  5. Advertising Opt-Out: Opt out of certain data sales, sharing, or targeted advertising, where applicable.
  6. Withdraw Consent: Withdraw consent for certain processing activities where consent is required.

Privacy rights are subject to applicable legal exceptions and verification requirements.

To submit a privacy-related request, contact us using the information provided in the Contact Us section.

We may request additional information to verify your identity before fulfilling a request. We will respond within the timeframe required by applicable law.

We will not unlawfully discriminate against individuals for exercising their privacy rights.

12. Email Marketing Communications

If you subscribe to promotional communications or otherwise provide valid authorization to receive them, we may send information about:

  • Golf carts and inventory availability.
  • Parts, accessories, and upgrades.
  • Service offerings and maintenance information.
  • Special promotions and business announcements.

You can unsubscribe from promotional emails using the unsubscribe link included in the message or by contacting us directly.

We may continue sending non-promotional communications related to existing purchases, service requests, appointments, or other necessary business matters.

13. Text Messages and Telephone Communications

If you provide your telephone number, we may use it to respond to inquiries, coordinate appointments, provide service updates, or address transactions.

We will obtain any consent required by applicable law before sending automated marketing text messages or placing regulated marketing calls.

You may request that we stop sending promotional messages at any time. Where applicable, you may reply STOP to an automated text message to opt out.

Message and data rates may apply.

14. Children’s Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13 without legally required parental consent.

If we learn that we have collected such information without the required consent, we will take appropriate steps to delete it.

Parents or legal guardians who believe a child has submitted personal information may contact us using the information below.

15. Third-Party Websites and External Links

Our website may contain links to third-party websites, including:

  • Financing companies
  • Payment processors
  • Golf cart manufacturers
  • Social media platforms
  • Other service providers

These third parties maintain separate privacy policies and data-handling practices.

Double D Golf Carts does not control the privacy practices of independently operated third-party websites.

We recommend reviewing the applicable privacy policy before submitting personal information through an external website.

16. Social Media and Embedded Content

Our website may display embedded content, social media feeds, reviews, videos, or links to services such as Facebook, Instagram, Google, and YouTube.

When you interact with embedded content, the third-party platform may receive technical information about your visit and may use cookies or similar technologies.

Information collected through these services is governed by the applicable provider’s privacy policy.

17. Do Not Track and Privacy Signals

Some browsers allow users to send Do Not Track (DNT) signals or other privacy preferences.

Because DNT signals do not have a universally adopted interpretation, our website may not respond to them in a consistent manner.

Where applicable law requires recognition of particular opt-out preference signals, we will honor those signals as required.

You may also control certain tracking technologies through your browser settings and any cookie preference tools available on our website.

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website functionality, technology providers, or applicable laws.

When changes are made, we will revise the effective date displayed at the top of this page.

Material changes may be communicated through additional notice when required by law.

We encourage visitors to review this page periodically.

19. Contact Us

If you have questions about this Privacy Policy, how your personal information is handled, or wish to submit a privacy-related request, please contact:

Double D Golf Carts
7021 State Road 21
Keystone Heights, FL 32656

Phone: 352-478-2600

Website: https://doubledgolfcarts.com

Email: [Insert verified business privacy/contact email address]

We will review privacy-related inquiries and respond as required by applicable law.